Privacy Policy

Effective Date: [02 July 2025]

Dr James Southwell-Keely is committed to maintaining the confidentiality of your personal and health information in accordance with Australian privacy legislation.

1. Information We Collect

We may collect:

  • Personal details (name, DOB, contact info)
  • Medical and surgical history
  • Photographic records (with consent)
  • Medicare and billing information

2. Purpose of Collection

To provide safe and effective surgical care, manage bookings, and meet legal and regulatory obligations.

3. Use & Disclosure

Your information may be disclosed to:

  • Anaesthetists, hospitals, and allied health professionals
  • Insurers or legal representatives (with consent or as required by law)

We do not sell or rent your data.

4. Data Security

We use secure systems and protocols to protect your information. Only authorised personnel have access.

5. Access & Correction

You may request access to your records or corrections by contacting our office.

6. Complaints

Concerns about privacy can be directed to our practice manager. If unresolved, you may contact the OAIC.